We have all heard about the polar vortex that started on Monday, February 15, 2021. It dipped all the way down to Texas, where it blanketed states with record low temperatures, snow and ice. This has definitely continued to cause havoc with multiple energy suppliers. Also, it has left consumers feeling the hit to their wallets.
Unfortunately, Entrust Energy closed its doors due to this historic unprecedented event. Entrust Energy sold a portion of its book to Rhythem Ops, LLC. Rhythem Ops, LLC is a renewable energy supplier whose supply is powered by Texas wind energy.
Entrust Energy serviced customers in multiple states. Depending upon which state your account(s) was located and the type of product you selected, your account is behind handled differently now that Entrust Energy has closed its doors.
TEXAS ENTRUST ENERGY CUSTOMERS:
Entrust Energy customers in Texas on a fixed price supply agreement have had their electricity supply agreements purchased by Rhythem Ops, LLC. If you were an Entrust Energy customer in Texas who was on any other product than a fixed price, then your supply went to the Provider of Last Resort (POLR).
If you are unsure as to the type of product you had purchased with Entrust Energy, you can call Muirfield Energy at 1-888-370-8898 or email firstname.lastname@example.org with your most recent electric bill for each ESI ID, also known as your electric service identifier, and we will assist you in determining your Entrust Energy product and price.
NON-TEXAS ENTRUST ENERGY CUSTOMERS:
Entrust Energy customers in states other than Texas, are being sent back to their utility. This provides you with an opportunity to select an alternative supplier.
If you are in need of a knowledgeable, reliable, trustworthy energy advisor to help you navigate the risks that the recent historic unprecedented events have created, please reach out to Muirfield Energy’s corporate office at 1-888-370-8898.